Interaction with Naman Vijay Co founder  ClickPost Arun Pandit Interaction with Naman Vijay Co founder ClickPost

 Interaction with Naman Vijay Co founder  ClickPost

 Interaction with Naman Vijay Co founder  ClickPost

 Interaction with Naman Vijay Co founder  ClickPost Arun Pandit Interaction with Naman Vijay Co founder ClickPost

It was a pleasure interacting with Naman Vijay, Co-founder of ClickPost, the world’s fastest-growing B2B SaaS Logistics Intelligence Platform.

He discussed the importance of Customer Success and shared his experiences and learnings from the early days of ClickPost.

Some of the key learnings were:
* Learnings from Salesforce: Making buyers happy
* Focus on the organization-client relationship instead of the sales representative-client representative relationship.
* Requirement of Client hand-holding at an early stage.
* Importance of periodic reviews and discussion about future product roadmap
* Monitoring feature usage. What are they using? What they are not using?
* Evaluating the possibilities and differences in opinions of buyers and users
* Use cases of implanting a resource at the client’s side.
* The criticality of making changes in a single go and at pace instead of gradual and slow changes
* Referring some customer retention platforms like Churn360 , ChurnZero , Gainsight, etc.

We at Hyphen SCS are grateful for your time and, more importantly, your invaluable experiences and insights.

I am confident that it will help us become both better and faster in our pursuit of building India’s de facto brand in warehousing and fulfillment.

arunpandit.com

#namanvijay#clickpost#arunpandit#hyphenscs#velocity#aws#delhivery#nexusventurepartners#nvp#logistics#cohort#supplychain
#scm#warehousing#fulfilment#Mobility#Innovation#Mentorship#StartupGrowth#warehousing#startupaccelerator#logistics#logisticsinnovation#supplychainsolutions#startups#businessgrowth#velocity2023#entrepreneurs#indianstartups#scm#startupindia

About arunpandit

Founder DontGiveUpWorld.com | Ex-Head of Sales (B2B) at LoadShare Networks | Featured author & Guest speaker at Multiple National and International events | Member YLC (AIMA) & FICCI National Logistics Committee | Ex TruxApp , BlackBuck , PayU & CEAT | Alumni of IIFT , GZSCET , Sainik School Sujanpur Tihra and St Mary's School Delhi

Check Also

"Rise Up Galgotias," a joint event by Galgotias University, Greater Noida, and UNITE UP NGO. Rise Up Galgotias

“Rise Up Galgotias,” a joint event by Galgotias University, Greater Noida, and UNITE UP NGO.

“Rise Up Galgotias,” a joint event by Galgotias University, Greater Noida, and UNITE UP NGO. …

Represented Hyphen SCS at Dun & Bradstreet India Leap Startup Creative

Represented Hyphen SCS at Dun & Bradstreet India

Represented Hyphen SCS at Dun & Bradstreet India I am thrilled to share that I …

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Discover more from Arun Pandit (R)

Subscribe now to keep reading and get access to the full archive.

Continue reading